01 · Strategy
IT strategy & roadmap
Define where your IT needs to be in 1–3 years, with a clear, prioritised roadmap covering infrastructure, applications, service and security.
IT consulting experts
High‑quality IT consulting, tailored to your business.
From IT strategy to service desk and cloud solutions, Horsfield Services helps you design, build and run reliable, secure IT that supports your growth.
IT strategy & architecture
Service desk & support
Cloud & modern workplace
About Horsfield Services
Horsfield Services Ltd is an information technology consultancy (SIC 62020), helping organisations define strategy, design effective service desks and deliver stable, secure IT operations.
We work with businesses that need a pragmatic partner who understands both technology and day‑to‑day operations. That means clear communication, realistic roadmaps and solutions that your teams can actually run.
Discovery first. We map your current landscape, pain points and goals before proposing any tools or platforms.
Outcome‑driven. Every engagement is anchored to measurable outcomes such as ticket resolution times, availability targets or user satisfaction.
Transparent delivery. You get clear plans, regular updates and documentation you can keep using long after the project completes.
Services
A flexible set of consulting services that can be combined into a full engagement or used individually to solve specific problems in your IT landscape.
02 · Service
Service desk design
Design or improve your service desk, including processes, SLAs, tooling and reporting so incidents and requests are handled consistently.
03 · Cloud
Cloud & modern workplace
Plan and deliver cloud migrations or modern workplace roll‑outs, with a focus on security, governance and user experience.
04 · Security
Security & resilience reviews
Assess current risks, controls and recovery capabilities, then define practical steps to strengthen your resilience.
05 · Delivery
Project & change delivery
Lead or support key IT change initiatives, ensuring they land smoothly with your teams and day‑to‑day operations.
06 · Ongoing
Ongoing advisory support
Get retained access to an experienced consultant for recurring governance, steering and on‑call advice.
Ready to talk about your IT landscape?
Share a brief outline of your current situation and where you want to be. We will review it and come back with suggested next steps.
Contact
Use the form below to request a call, outline a project or ask a question. We aim to respond as quickly as possible, usually within one business day.